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Why Us

Why you'll choose ITI Smart Solutions

Your IT Department,
Your Trusted Team

Business technology can be messy, but building an IT roadmap helps our clients organize and understand their starting point...

Layered Approach

Our mission is to provide the Highest Quality Computer Repair & system management services for Small Business users...

Your Business,
Our Mission

Our Layered Approach Solutions approach to your business computing allows us to provide a broad range of computer solutions and enables...

Free Your Time,
Focus Your Efforts

Business technology can be messy, but building an IT roadmap helps our clients organize and understand their starting point...

Planning For
The Future

Our mission is to provide the Highest Quality Computer Repair & system management services for Small Business users...

One Phone Call,
Your Solution

Our Layered Approach Solutions approach to your business computing allows us to provide a broad range of computer solutions and enables...

Let us help you get back to doing what you do best!

Meet Our Team

Our Team is why people choose ITI Smart Solutions

Robert S. Kanter

Owner / Software / Network Engineer

Robert Kanter is the founder of ITI Smart Solutions and has been working with computers and, networks for over 35 years...

Jordan Morel

Project Manager

Jordan began working as an IT Technician in 2005, but joined ITI Smart Solutions in November, 2017...

Andrew Richter

System Technician

Ed Bingham

System Technician

Ed is the primary on-site tech for ITI Smart Solutions...

Andy Stierwalt

System Technician

Andy proudly hails from Indianapolis, where he received an AS degree in Computer Networking...

Let us help you get back to doing what you do best!

Computer Services

See all we have to offer you

Comprehensive Technical Support

Need a comprehensive tech support solution—without sacrificing costs?

If so, you’re not on your own...

Online Backup

Never lose a single file.

How? Our Cloud Backup Services provide complete, comprehensive data protection with hyper-fast recovery, at scale....

Business Security

Protecting your critical data from ruin or loss by establishing a solid backup and/or recovery plan with proactive solutions...

Quick Response Support

ITI Smart Solutions help medium-sized businesses struggling with inconsistent, "break-fix" computer service and...

SLA Computer Support

Unlimited Remote & Phone Support For Your Business

In the spirit of our constant strive for improvement within our company and service of our clients, ITI Smart Solutions now offer Service Level Agreement (SLA) Support agreements!

Our SLA’s are designed to provide you with unlimited remote & phone support for your business all year long, no matter the season - for one fixed monthly rate.

Enhance your company’s computer support and control costs - all in one step

What’s Included

  • Flat Rate per Month: Based on the number of computers and servers, our SLA’s are cost-effective with a monthly fixed price to help you maintain your budget for IT support throughout the year.
  • Unlimited Remote Support: Minimize cost-issues, increase productivity and gain access to the latest technology with unlimited remote support during business hours.
  • Active Server Monitoring: Highly engaged monitoring and surveillance of servers to proactively identify and fix problems before they have a change to affect your business.
  • Webroot Anti-Virus: Get military grade and bank-level security protection on your sensitive, personal data across multiple computers and servers invulnerable to theft, malware or corruption.

Other Perks

  • Reduced cost for onsite labor
  • Vendor Management
  • Asset Management
  • Free Annual Walkthrough

Give your business an edge over the competition.

Business Phones

Full featured VoIP hosted phone system

Finally: an easy, functional, full-featured phone system solution created just for you!


Our VoIP hosted phone system is created for businesses that appreciate value and efficiency. Our solution will finally enable to you to manage your communications system in a central location. Control how your calls are routed to your desk or cell phones with the Auto Attendant/Digital Receptionist. Automatically forward or pick up calls on “busy” or no answer, or automatically route calls by extension or direct dial (DID) phone numbers. Take advantage of our advanced forwarding rules, so you can customize your full service to conform to your specific needs.


Our easy-to-use interface includes features like:

  • Call by Name
  • Call Parking / Pickup
  • Call Transfer
  • Centralized Phone Book
  • Conference Calls
  • Call Queuing & Intercom/ Paging

The best part? You’ll be able to track all this using our call logging, call reporting, and call recording features. Not to mention: our mobile application allows you to have everything directly on your smart phone, anytime, all the time. You’ll even be able to receive your voicemail & faxes in your email account!


Integrations available. Call today and see a dramatic reduction in communications costs by centralizing your system and personalizing it so that it’s right for you!

Business Intelligence

It’s time to bring your ideas to life

Let’s face it: there are tons of out-of-the box software programs. But they don’t always meet the unique needs that businesses—and business owners—have. Many companies search for custom business software development services precisely because these prepackaged software solutions just don’t set their bar very high.

That’s where we come in.

We pride ourselves on having the experience and skill to build and deploy full-scale, customized, expert software for your business. We will automate data exchanges between software components (say, an ERP and a separate accounting system), engage in deep QA and testing, and deploy at scale.

Custom Web Development

Supercharge your field teams and customer communication!

Our experienced API developers have successfully integrated software with:


  • Sage
  • QuickBooks
  • ZenDesk
  • Slack
  • Automated calling, emailing & texting systems
  • Various custom and industry-specific ERP systems
  • Call us today to find out if your system is available for integration!

  • We will fully evaluate and research your project needs to deliver timely, competitively-priced, reliable software and development solutions. More importantly, we will do this with the utmost care and responsiveness to your needs, questions, and special requests. You will receive our full attention and dedication.

    Give us a call today to see what we can build—together.

CONTACT

Get in touch with us

550 U.S. 31 South
Greenwood, IN 46142

info@itindiana.com
317-885-7049

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