Andy Stierwalt

Computer Support Technician
Andy Stierwalt - ITI Smart | Computer Support | Computer Repair

Andy is ITI Smart Solutions service center manager and computer repair technician. He has been active in the IT industry for over 5 years.

Journey to Computer Support & Repair

Andy attended Indiana University to acquire a degree in Education. After 25 years in retail management, Andy decided to go back to school and work towards a career in IT. He received an Associates in Science degree in Computer Networking from ITT Tech in Carmel, Indiana. His computer support repair began at Cornerstone Controls in 2009 as a System Technician working on a program called Syncade, a document management system for securely cataloging, storing and editing of important documents. Following that experience Andy joined the ITI Smart Solutions team in 2016 as a computer repair phone support technician and has moved up to become the Service Center Manager and a valued asset to the ITI team.

Andy's Computer Repair and Support Skills

  • Active Directory
  • Remote Desktop
  • Online Backup configuration and monitoring
  • CPanel (POP Email) and Microsoft Exchange Email Systems
  • Microsoft Office 2007,2010,2012,2013,2016,2019
  • Office Installation and monitoring
  • QuickBooks
  • Computer Hardware Repair
  • Software Installation and monitoring
  • Setting up and maintaining Computer Network Systems
  • 25 years experience of Retail Management
  • 30 plus years of Customer Service Experience

Outside of ITI Solutions, Andy is married to his wife Katherine and their holy matrimony is blessed with three children: Sarah, David, and Mathew. Andy prioritizes the importance of family and his faith. He is an active and dedicated member at Southport Heights Christian Church where he has served as a Deacon.

"I will say of the Lord, He is my refuge and my fortress: my God;
in Him will I trust." - Psalm 91:2